Retail Guide

This course offers a practical introduction to the retail industry, equipping learners with essential skills in customer service, sales, POS systems, inventory control, visual merchandising, and workplace safety. It also develops communication, teamwork, and problem-solving abilities for real-world retail roles. Key Topics: Retail industry fundamentals Customer service & sales techniques POS operation & transaction handling Inventory & stock management Merchandising & store layout Health, safety & hygiene Professionalism & workplace communication